Support Engineer with 6+ years in SaaS, REST APIs, SQL, and tools like Kibana, Grafana, and Zendesk. Currently using AI tools to automate tasks and build web solutions.
Support Engineer with 6+ years in SaaS, APIs, and SQL. I find root causes fast, simplify technical complexity for users, and currently build web solutions with AI tools.
Open source starter for modern API docs built with VitePress + Vue 3. Includes multilingual support (en/pt-BR/es/fr), interactive OpenAPI reference via Scalar, and production ready developer experience.
Production ready analytics dashboard for Counter Strike 2 with GamersClub ingestion and a canonical data model; idempotent ETL with audit trail, responsive UI and rich charts.
Multilingual law firm SPA supporting 4 locales (pt-BR, en, es, de). Built with React 18 + Vite 6, featuring lazy-loaded sections with Suspense, schema-validated forms (Zod), accessible Radix UI components, and polished Framer Motion transitions — all utility-styled with Tailwind CSS v4.
Financial/admin system for bands: secure foundation (Postgres + RLS + pgsodium), idempotent REST API, document templates, and Google Calendar integration.
Designed a documentation overhaul aimed at reducing support tickets by up to 90%. Included multilingual support, real examples, and developer focused content.
Foundations of software engineering, web development, databases and scripting.
6 semesters completed (not concluded).
Reading & Listening — CEFR C2
Core IT support, troubleshooting and systems.
Messaging APIs and developer tooling.
UX fundamentals and product thinking.
Agile principles and Scrum foundations.
DevOps mindset and agile practices.
Front end (React, HTML/CSS), back end (Python, Django), SQL, REST APIs, Git/GitHub, deployments.
Swift, Python fundamentals and software engineering basics.
Always interested in new opportunities, collaborations, and conversations about technology and design.
